
Navigator
“You will never get to the end of the journey if you stop to shy a stone at every dog that barks.”
—Winston Churchill
Role description
The Navigator can see what is ahead of the team both internally and externally and can create systems and processes that draw on relevant data and achieve the agreed vision. These systems are then documented in a user-friendly way.
The Navigator has an excellent sense of cause and effect and the ability to sequence activities appropriately.
A Navigator is analytical, logical and has creative vision. However, their talent for creative vision is usually suppressed by a strong sense of logic. They tend to have two definite minds - one very practical, and one focused on the creative world. Their greatest challenge is understanding these two opposite sides of their thinking. They balance a desire to be illogical and zany with being logical and conservative.
They are highly disciplined individuals, with a willingness to be consistent. If they are consistently required to suppress their creativity over a long period of time, they may become depressed or bored for no apparent reason.
Navigators tend to exaggerate only when storytelling or sharing their vision.
A Navigator will be most motivated when they have a clear plan to write or follow. They have an excellent ability to process and can see a project from beginning to end. At work, their energy and enthusiasm will increase when they have a clear understanding of the overall organisation’s direction.
They will seek to understand their responsibilities within an organisation and knowing these, will take them very seriously. If the parameters are vague, they will take these responsibilities less seriously.
They are more confident when they know a system and how it works, and their loyalty to structure and accepted procedures is foremost.
They are keen to achieve but never at the expense of others. They will achieve legitimate power through providing logical and factual solutions and strong leadership.
A Navigator does not play games, preferring everyone to work together to achieve the vision. A Navigator is highly disciplined and expects the same level of discipline from others. They are tolerant of others but become frustrated by an unstructured and undisciplined approach.
When confronted with aggression, they will tend to look at statements issued rather than at the individuals involved, but will match the intensity of the aggression. A Navigator will sometimes cope with stress by escaping into their own world. They enjoy escaping from reality and a voyage into their world of creativity relieves tension.
They do not cope well with changes in course unless they are driving the change themselves. It is important that at all times they are able to visualise the end result.
As leaders, Navigators are very structured and logical. They will seek to share an organisation’s vision with staff and ensure they can achieve it. They will delegate only when job responsibilities are clear and understood. A Navigator is determined and will work methodically to achieve a specific goal, often becoming impatient with others who do not have a similar discipline.
Navigators have an exceptional memory for facts and are always willing to offer analytical and factual interpretations to problems. A Navigator is calm, sincere and stable with periods of zaniness to contradict their normal behaviour. They will mostly appear set in their ways and conservative; however, their creativity will often generate periods of spontaneous rebelliousness and sometimes perceived offensive behaviour.
A Navigator is at their most formidable when creating long-term strategies or when implementing operational procedures.
If not present in the team
There is fear and uncertainty – every man or woman for themselves
Characteristics of Navigators
Stands up for what they know is right
Displays supportive/protective behaviour for their colleagues
Creates a sense of security and stability within the team
Effectively plans work with clear milestones and systems of reporting
Identifies and manages the risks associated with completing individual or team objectives
Works at giving other team members confidence
As team members, Navigators make the best contribution when:
They can manage and plan a project from concept through to implementation
Difficulties can be confronted head on and dealt with rationally
Resources and timeframes are defined and information is complete
Consistency is required
Benefit for the team
Creates a sense of certainty within the team
Navigators best manage themselves by:
Remembering to be flexible and open to change
Disciplining themselves to listen to those with poor reasoning and thinking skills
Valuing all team members and the roles they play
Giving positive feedback – face-to-face with staff
Controlling their angry outbursts
Powerful questions asked by Navigators
Who do we need to protect in this situation?
Are we taking the right amount of responsibility for the right things?
How can we take the role that this group is playing and move it to a higher level of performance?
Have we made this decision based on our shared principles?
What are the barriers to success that we need to conquer?
How you can recognise and bring out the Navigator?
Naturally understands the mechanics of bigger 'systems' and how to optimise them (e.g. Bill Gates). Maps each step in the patient journey from beginning to end and finds innovative ways to resolve blockages. Excels at applying structured methodologies like LEAN and TQM and managing patient flow. Ideal for sequencing key processes and finding innovative ways of getting people to follow a planned direction.